The annual Hotel Stars Awards were recently held in Dublin and at this annual event, InterContinental Hotels Group (IHG) recognised hotels and people for their outstanding performance and contribution to the business and the local community in which they operate. The winners are the best performing IHG hotels and individuals across Europe.
At the awards ceremony Crowne Plaza Dundalk located in was awarded the Quality Excellence Award
The Quality Excellence Award recognises hotels that excel in delivering the best guest experience and satisfaction.
Niamh Murphy, General Manager, of Crowne Plaza Dundalk accepted the award in Dublin and said “I was very proud to accept this awards as it recognises all the hard work and team effort we’ve put in this year. We’re constantly striving to go the extra mile so guests can expect a consistently top notch experience when visiting our hotel and we’ll continue to work together to keep delivering the same experience year on year.”
CROWNE PLAZA Dundalk has received another accolade with a TripAdvisor® Certificate of Excellence award.
The recognition, which honours hospitality excellence, is given only to establishments that consistently achieve outstanding traveller reviews on TripAdvisor and is extended to qualifying businesses worldwide. Approximately ten per cent of accommodations listed on TripAdvisor receive this prestigious award.
'Crowne Plaza Dundalk is pleased to receive a TripAdvisor Certificate of Excellence,' said Niamh Murphy, General Manager at Crowne Plaza Dundalk. ' We strive to offer our customers a memorable experience, and this accolade is evidence that our hard work is translating into positive traveller reviews on TripAdvisor.'
' TripAdvisor is pleased to honour exceptional businesses for consistent excellence, as reviewed by travellers on the site,' said Christine Petersen, president of TripAdvisor for Business.
Crowne Plaza staff Siobhan McTigue, Niamh Murphy, Amy Campbell, Laure Byrne, Catherine O'Carolan, Izabella Dobrzynska, Anna Malinowski, Doreen Tuazon and Sean O'Hanlon with the "Trip Advisor Certificate of Excellence".
The awards aims to recognise best practice in accessible service provision in businesses throughout the county and is supported by People with disabilities in Ireland, Spina Bifida Hydrocephalus Ireland and Louth Age Friendly County. The awards ask people to vote for what they consider to be the most accessible service, shop or building in a variety of different categories. Crowne Plaza Dundalk has won this award for 2012.